Kinderly respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit www.kinderlyshop.com, place an order or contact us.
1. Who We Are
Kinderly (926173) operates this website and sells magnetic wallpaper, educational magnetic toys and related products.
2. Information We Collect
We may collect the following information:
- Your name, email address, telephone number and address.
- Billing, delivery, order and payment-confirmation information.
- Account details and purchase history.
- Messages, enquiries, reviews and other information you provide.
- Technical information such as your IP address, browser, device and website activity.
- Marketing and communication preferences.
3. How We Use Your Information
We use your information to:
- Process payments, orders, deliveries, returns and refunds.
- Create and manage your customer account.
- Respond to questions and provide customer support.
- Send product updates and promotions with your permission.
- Improve our website, products and customer experience.
- Prevent fraud, misuse and security incidents.
- Comply with legal, accounting and regulatory obligations.
4. Cookies
We use cookies and similar technologies to operate our website, maintain your shopping cart, remember your preferences and understand how visitors use the website.
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the shopping cart, checkout or other website features.
5. Payments
Payments are processed securely by third-party payment providers available during checkout. Kinderly does not normally store your complete payment-card number or security code. Payment providers process your information according to their own privacy policies.
6. Sharing Your Information
We may share necessary information with trusted providers that help us:
- Process payments and prevent fraud.
- Deliver and track orders.
- Host, maintain and secure our website.
- Provide email, analytics and customer-support services.
- Meet legal or regulatory requirements.
We do not sell or rent your personal information.
7. International Data Transfers
Some service providers may store or process information outside Malaysia. Where this happens, we take reasonable steps to ensure your information is handled in accordance with applicable data protection requirements.
8. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil orders, provide support and meet legal, accounting or security requirements.
We use reasonable administrative and technical measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.
9. Your Rights
Subject to applicable law, you may request access to or correction of your personal information, withdraw your consent, opt out of marketing or ask us to delete information that we are not legally required to retain.
To submit a request, email hello@kinderlyshop.com. We may need to verify your identity before completing your request.
10. Children’s Privacy
Our products are designed for children, but our website and purchasing services are intended for parents, guardians and other adults. We do not knowingly collect personal information directly from children without appropriate permission.
11. Changes to This Policy
We may update this Privacy Policy when our services, business practices or legal requirements change. The latest version will be published on this page with its updated date.
12. Contact Us
For privacy questions, requests or complaints, please contact us using the details below.
Kinderly (926173)
No. F-1-9, Lot 9, 1st Floor, Block F,
Lorong Plaza Tanjung Aru, Plaza Tanjung Aru,
Jalan Tun Mustapha, 88100 Kota Kinabalu, Sabah, Malaysia.
Email: hello@kinderlyshop.com