These Terms of Service govern your access to and use of www.kinderlyshop.com and your purchase of products from Kinderly (926173). By using this website, creating an account or placing an order, you agree to these Terms.
1. About Kinderly
Kinderly operates this website and sells magnetic wallpaper, educational magnetic toys and related products. References to “Kinderly”, “we”, “us” and “our” in these Terms refer to Kinderly (926173).
2. Eligibility
You must be at least 18 years old or have permission and supervision from a parent or legal guardian to make a purchase. By placing an order, you confirm that the information you provide is accurate, complete and current.
3. Products and Availability
We aim to display product descriptions, images, colours, prices and availability accurately. However, actual colours may vary slightly due to lighting, photography, screen settings or manufacturing differences.
All products are subject to availability. We may update, limit or discontinue products without prior notice. If an ordered product becomes unavailable, we will contact you and offer a suitable solution or refund.
4. Orders
Submitting an order does not guarantee acceptance. Your order is accepted when we send an order confirmation or begin processing it. We may refuse or cancel an order because of product unavailability, incorrect pricing, suspected fraud, payment failure, delivery restrictions or incorrect customer information.
If we cancel an order after receiving payment, we will arrange a refund using the original payment method where reasonably possible.
5. Prices and Payment
Prices are displayed in Ringgit Malaysia unless stated otherwise. Delivery charges, taxes or other applicable fees will be shown during checkout before payment is completed.
Payments are processed by third-party payment providers available during checkout. You agree to provide valid payment information and authorise the relevant provider to process the total amount of your order.
If a product is listed at an incorrect price due to an error, we may contact you to confirm the correct price or cancel and refund the affected order.
6. Shipping and Delivery
Orders are delivered to the address provided during checkout. You are responsible for ensuring that your name, contact number and delivery address are complete and accurate.
Delivery dates are estimates and may be affected by courier delays, public holidays, weather, remote locations or circumstances beyond our reasonable control. Please review our Shipping Policy for further information.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are subject to our Returns and Exchanges Policy. Please inspect your order promptly and contact us if an item arrives damaged, defective or incorrect.
Products must meet the conditions stated in the applicable policy before a return, exchange or refund can be approved. Nothing in these Terms limits any consumer rights that cannot legally be excluded under Malaysian law.
8. Product Use and Safety
Products must be used according to the supplied instructions, age recommendations, safety warnings and care guidance. Adult supervision may be required, particularly where products contain small parts or magnetic pieces.
Parents and guardians are responsible for determining whether a product is suitable for a child’s age, abilities and individual needs. Stop using a product immediately if it becomes damaged, broken or unsafe.
9. Magnetic Wallpaper and Wall Compatibility
Wall materials, paint finishes and surface conditions vary. Before installation, you must review our wall compatibility guidance and perform the recommended tape test.
Adhesion and removal results may be affected by paint condition, moisture, dust, texture, temperature, installation method and length of use. Kinderly cannot guarantee damage-free removal from every surface. Incorrect installation, unsuitable surfaces or failure to follow the instructions may affect adhesion, reusability and product performance.
10. Customer Accounts
If you create an account, you are responsible for maintaining the confidentiality of your password and restricting access to your account. Please notify us promptly if you believe your account has been accessed or used without permission.
We may suspend or close accounts used for fraud, unlawful activity, abuse, unauthorised resale or violation of these Terms.
11. Acceptable Website Use
You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious software, collect information through automated methods, impersonate another person or use the website for unlawful or fraudulent purposes.
We may restrict access to the website where reasonably necessary to protect Kinderly, our customers, our service providers or the security of the website.
12. Intellectual Property
Unless otherwise stated, the website and its branding, product designs, photographs, illustrations, text, graphics, videos and other content are owned by or licensed to Kinderly and are protected by applicable intellectual property laws.
You may use the website for personal and non-commercial purposes only. You must not copy, reproduce, distribute, modify, sell or commercially use our content without prior written permission.
13. Reviews and Customer Content
If you submit a review, photograph, testimonial or other content, you confirm that it is accurate, lawful and does not violate another person’s rights. You retain ownership of your content but give Kinderly permission to display and use it in connection with our website, products and marketing.
We may edit customer content for spelling, grammar, clarity or length and may remove content that is unlawful, misleading, abusive, inappropriate or unrelated to our products.
14. Third-Party Services
The website may contain links to payment providers, delivery companies, social-media platforms and other third-party services. These services operate independently and may have their own terms and privacy policies. Kinderly is not responsible for third-party websites or services outside our control.
15. Website Availability
We aim to keep the website available and accurate but do not guarantee uninterrupted or error-free access. We may update, suspend or temporarily restrict parts of the website for maintenance, security or operational reasons.
16. Liability
To the fullest extent permitted by law, Kinderly is not responsible for indirect, incidental or consequential loss resulting from misuse of products, unsuitable wall surfaces, failure to follow instructions, unauthorised website access or circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits any liability, consumer guarantee, right or remedy that cannot legally be excluded or limited under applicable Malaysian law.
17. Privacy
Our collection and handling of personal data are explained in our Privacy Policy. By using the website, you acknowledge that you have read the Privacy Policy.
18. Changes to These Terms
We may update these Terms to reflect changes to our products, services, business practices or legal requirements. The latest version will be published on this page with its updated date. Changes will not unfairly reduce rights relating to orders already accepted.
19. Governing Law
These Terms are governed by the laws of Malaysia. We encourage you to contact us first so that we can try to resolve any concern. Any unresolved dispute will be handled by the courts or other appropriate dispute-resolution bodies in Malaysia, subject to applicable consumer rights.
20. General Terms
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A delay or failure by Kinderly to enforce a provision does not waive our right to enforce it later.
21. Contact Us
If you have questions about these Terms, an order or a product, please contact us.
Kinderly (926173)
No. F-1-9, Lot 9, 1st Floor, Block F,
Lorong Plaza Tanjung Aru, Plaza Tanjung Aru,
Jalan Tun Mustapha, 88100 Kota Kinabalu, Sabah, Malaysia.
Email: hello@kinderlyshop.com